About Us
RAINE, HORNE & ZAKI FACILITIES MANAGEMENT SDN BHD Co No. 201101008867 (937006D), was incorporated on 21st March, 2011. Raine, Horne & Zaki Facilities Management Sdn Bhd is a Bumiputera status company, which specializes in providing quality and efficient facilities management, property management and construction services. Our vision is to provide services of the highest standard in consonance with wide range of facilities maintenance, property management and construction related services. The company owes its unique reputation to a dedicated team of professionals, a strong cash flow and close working relationship with our clients, deep understanding and an unwavering confidence in our abilities. Our technical support team comprises of motivated individuals with extensive knowledge and experience in various areas of the facility management, property management and construction industry.
Professional Memberships
- Malaysian Institute of Property and Facility Managers (MIPFM)
- Royal Institution of Surveyors Malaysia (RISM)
- Royal Institution of Chartered Surveyors (RICS)
Licenses & Registrations
- Board of Valuers, Appraisers, Estate Agents & Property Managers: Registered Property Manager
- Construction Industry Development Board (CIDB G7)
- Ministry of Finance Malaysia (MOF) / Bumiputera Status
- Certified ISO 9001:2015 (Civil, Mechanical, Electrical & Facilities Management)
RAINE, HORNE & ZAKI FACILITIES MANAGEMENT SDN BHD Co No. 201101008867 (937006D), was incorporated on 21st March, 2011. Raine, Horne & Zaki Facilities Management Sdn Bhd is a Bumiputera status company, which specializes in providing quality and efficient facilities management, property management and construction services. Our vision is to provide services of the highest standard in consonance with wide range of facilities maintenance, property management and construction related services. The company owes its unique reputation to a dedicated team of professionals, a strong cash flow and close working relationship with our clients, deep understanding and an unwavering confidence in our abilities. Our technical support team comprises of motivated individuals with extensive knowledge and experience in various areas of the facility management, property management and construction industry.
Professional Memberships
- Malaysian Institute of Property and Facility Managers (MIPFM)
- Royal Institution of Surveyors Malaysia (RISM)
- Royal Institution of Chartered Surveyors (RICS)
Licenses & Registrations
- Board of Valuers, Appraisers, Estate Agents & Property Managers: Registered Property Manager
- Construction Industry Development Board (CIDB G7)
- Ministry of Finance Malaysia (MOF) / Bumiputera Status
- Certified ISO 9001:2015 (Civil, Mechanical, Electrical & Facilities Management)
Our Commitment
At Raine, Horne & Zaki Facilities Management, our service culture is built on four key principles
Full compliance with Malaysian laws, regulations, and recognised industry practices.
Consistent delivery of high-quality outcomes across both management and construction activities.
Streamlined processes designed to minimise downtime and optimise operational and maintenance performance.
A collaborative method that prioritises client goals and provides tailored, valuedriven solutions.
With strong Bumiputera roots, global affiliation, and robust technical expertise, we are committed to advancing Malaysia’s property, facility management, and construction sectors— while continuing to grow as a trusted partner to our clients nationwide.
"We Cannot Solve Our Problems With The Same Thinking We Used When We Created Them"
Albert Einstein on Innovation
OUR FOCUS
Raine, Horne & Zaki Facilities Management Sdn Bhd is committed to supplying the flexible and supportive service that clients need to allow them to focus on their core business and achieve their goals. Each service provided includes four important details with an objective to make the service transparent and measurable
Service Level Agreement
Definition of the agreed level of service.
Procedures
Accurate details as how the service is operated.
Reports
The means by which the customer keeps control.
Key Performance Indicators
Measuring the delivery of the agreed service level.
OUR STRATEGY
Our strategy includes seven elements, all of which contribute to delivering stakeholder value through a focus on sustainable and profitable growth. We make sure that we provide value to all our stake-holders; from clients, employees and shareholders, to the communities in which we operate and other organizations we work with.
The seven elements of our strategy are
Client
provide good services to attract new clients and retain and expand contracts with existing clients.
People
recruit, motivate, retain and develop the best talent in the industry.
Risk
take a long-term view to protect our business and manage risk.
Responsibility
act responsibly and build a reputation that enhances our brand.
Operational excellence
improve operational efficiencies across all of our contracts.
Acquisitions
support our growth with selective acquisitions.
SUSTAINABILITY
We have always believed that doing the right thing at the right time has created financial value for our company.To be sure that we are working on the things that can make a real difference, we have developed an approach that directly links our sustainable business agenda with the strategic issues that make our business successful.